Customer Relationship Management Voice

Customer Relationship Management Voice

Qualification Pack : SSC/Q2210-V2.0 (Customer Relationship Management Voice)

Author :IT-ITeS SSC NASSCOM

User Manual : Click here to view Flip book User Manual

Details :

This book has been developed by using the QP-NOS for CRM Domestic Voice released by NASSCOM IT-ITeS. It covers the following broad topics:

• Making outbound calls to customers 
• Maintaining a healthy relationship with peers 
• Following the requisite health and safety precautions at the workplace